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About Care and Repair

History of Care and Repair

The Care and Repair Programme was established by Age Action to carry out minor repairs for older and vulnerable people free of charge, to give them access to reliable tradesmen for larger jobs and to provide a befriending service.

The vision of the programme is to enable older and vulnerable people to remain in their own homes, in their own communities, living as independently as possible, through the improvement of their housing conditions and their level of comfort, security and wellbeing.

What type of services does Care and Repair provide?

Age Action's Care and Repair programme

We care - we provide a home visiting and befriending service. Our volunteers offer regular social contact to older people who are at risk of isolation in their own homes.

Age Action's Care and Repair programme

We repair - we have assembled a pool of volunteers and handypersons to carry out small repairs and minor home and garden tasks for older people. The most common services required by older people are small gardening jobs, minor paint jobs (e.g. front door, garden gate), changing plugs, fuses and light bulbs, hanging curtains, installing security locks and chains, installing domestic smoke alarms. All requests for small jobs are considered. The service is free - clients only pay for materials used.

We provide details of local tradesmen

We provide details of local tradesmen - The purpose of Age Action’s trade referral service is to provide older people with a list of tradesmen in their local area. Our service aims to prevent older people from being ‘ripped off’ by rogue tradesmen. The tradesmen have agreed to Age Action’s Code of Conduct - see link below.

Age Action maintains the trades referral list in good faith and we are not responsible for work carried out by tradesmen on our list. We recommend that you follow our guidelines when hiring anybody to work in your home.

Age Action's Care and Repair programme

We offer a telephone contact service - an Age Action Care and Repair team member makes a daily or weekly phone call to the client at a pre-arranged time. The purpose of the call is to make sure the client is in good spirits and not in need of urgent support, especially medical attention. The telephone contact service can also involve talking with clients who have had DIY jobs carried out by the Care and Repair programme to make sure they are happy with everything and to let them know about services provided by other organisations in their community.

Who delivers the Care and Repair service?

The Age Action Care and Repair programme is delivered in two ways around Ireland.

Age Action's Care and Repair programme

1. Age Action staff and volunteers

In Dublin, Cork and Galway city the Age Action Care and Repair Programme is delivered by Age Action staff and our network of Garda-vetted volunteers.

Age Action Community Partners provide the Care and Repair programme

2. Our community partners around Ireland

In order to make the programme available to older people throughout the country, Age Action works with community groups to train them to run the Age Action Care and Repair programme in their regions with the support of Age Action staff.

The community group becomes a partner of Age Action and we work together to provide a high quality service to older people using the agreed standards and quality control of the Care and Repair programme nationally.

For a full list of Care and Repair locations see our locations page.

Useful links

Are you interested in finding out more about the Care and Repair programme? The following links should point you in the right direction.

Latest revision date: 
09/12/2016