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Information

Age Action operates a busy information service on older people's issues and services throughout Ireland. Trained information officers provide information or referrals to the appropriate organisations.

Contact details

The information service is open:

Monday from 9:30am-1:30pm and 2.30pm - 4.00pm

Wednesday from 9.30am - 1.30pm

Thursday from 9.30am - 1.30pm.

Our Information service responds to queries from individuals and organisations about:

Entitlements

  • Pensions
  • Carer's allowance

Accommodation issues

  • Nursing homes
  • Sheltered housing
  • Living alone allowances

Safety and security issues

  • Grants for personal alarms (see file below for details)

Health concerns

  • Accessing community services like home help or occupational therapy

Employment issues

  • Age discrimination

Leisure

  • Social activities
  • Arts activities
  • Sports activities
  • Information on Travel Insurance and financial services

Carers

  • Respite facilities Carer's courses Entitlements

Questions about... Nursing Homes

We have prepared a series of information pages answering questions we are regularly asked about Nursing Homes, including the Nursing Homes admissions process, the Nursing Homes Fair Deal Scheme, what to do in the case of disputes with nursing homes and more information.

Feel free to contact our Information team with any other questions you might have about Nursing Homes.

Documents and Resources

More about Age Action

For more information on our services, please follow the links below.

Got a Query?

Our Information Team is here to help. Fill out our online form and we'll call or email you back!

Age Action Ireland to benefit from Gas Networks Ireland Survey

Gas Networks Ireland is raising money for Age Action. If you've recently called their contact centre or had work done by them, you might receive a text from Gas Networks asking for your feedback. For every response received, they'll donate €2 to Age Action. There is no obligation to participate.

How It Works - If you've had contact with Gas Networks Ireland service centre or had work carried out by them, you may receive a message from Marie Lyster, their Customer Experience Manager. This message is an invitation to share your feedback. 

By providing feedback – only if you choose to – you'll be supporting Age Action Ireland. For every piece of feedback received, Gas Networks Ireland will donate €2 to our organisation. This contribution can support our efforts to improve the lives of older people in Ireland.You won't be asked for any bank details or money. Gas Networks Ireland is handling all the donations.

If you would rather not get these texts, just let them know and you won’t be included.  If you are over 65yrs old, you can contact them directly on their Age-Friendly service.  See their contact details here.

For Corporate Clients- Please note that Gas Networks donate €50 for each qualitative interview their commercial customers take part in.

Details on Gas networks customer surveys is available here.

For more information about our work and other ways to get involved with Age Action, please click here.