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Information

Age Action operates a busy information service on older people's issues and services throughout Ireland. Trained information officers provide information or referrals to the appropriate organisations.

Contact details

The information service is open from 9:30am-1:00pm and 2.00pm - 5.00pm Monday to Friday.

Our Information service responds to queries from individuals and organisations about:

Entitlements

  • Pensions
  • Carer's allowance

Accommodation issues

  • Nursing homes
  • Sheltered housing
  • Living alone allowances

Safety and security issues

  • Grants for personal alarms (see file below for details)

Health concerns

  • Accessing community services like home help or occupational therapy

Employment issues

  • Age discrimination

Leisure

  • Social activities
  • Arts activities
  • Sports activities
  • Information on Travel Insurance and financial services

Carers

  • Respite facilities Carer's courses Entitlements

Questions about... Nursing Homes

We have prepared a series of information pages answering questions we are regularly asked about Nursing Homes, including the Nursing Homes admissions process, the Nursing Homes Fair Deal Scheme, what to do in the case of disputes with nursing homes and more information.

Feel free to contact our Information team with any other questions you might have about Nursing Homes.

Documents and Resources

More about Age Action

For more information on our services, please follow the links below.

Got a Query?

Our Information Team is here to help. Fill out our online form and we'll call or email you back!

Raising the Roof - Homes for All Ages

Raise the Roof Rally for Housing 18 May

Preparing to Raise the Roof

Age Action, motivated by intergenerational solidarity, is joining the Raise the Roof campaign to tackle the continuing housing crisis that is affecting people of all ages.  People are being mobilised through trade unions and community organisations, to stage a major national rally on the housing crisis under the banner of Raise the Roof, in Dublin on Saturday May 18.

When people take an interest in what is happening in their local community, seek solutions to problems and initiate improvements they are being active citizens. Community is the foundational building block of society and housing is fundamental to community. Ireland’s housing crisis is rightly dominating public discourse as it undermines our ability to live with dignity as part of a community.  Ireland’s changing demographic brings with it a changing demand for homes that meet the needs of an ageing population.

The Government’s failure to deliver on a whole of Government approach to ageing and provide good quality social housing to meet demand has resulted in older people feeling subjected to negative, ageist language about their needs and wishes for suitable housing and health supports as is evidenced in the narrative on ‘down-sizing’ or ‘right-sizing’.

In the 60s and 70s the State implemented policies to support owner occupation of housing. People on lower incomes were able to buy their own homes which went some way to addressing wealth inequalities. According to Professor Tony Fahey, writing in Social Justice Ireland’s book ‘From Here to Where?’, by the year 2000 even low-income households owned substantial housing wealth and were less disadvantaged by inequalities in housing wealth than they were by inequalities in income.

Most of the growing population of young private renters today grew up in homes that were owned by their parents. Prof Fahey identified the essential features of secure long-term housing as being affordable, and having secure tenure. As he says, “today’s private rented housing has neither of these features”.

Looking at the future needs of an ageing population, for those aged 50-54 almost 10% were renting from private landlords at the time of Census 2016. It can be assumed that these people will continue in the rental market beyond their working years which leaves them in a vulnerable situation.

We encourage any and all of you who can to be active citizens and march with us on Saturday May 18 in a show of intergenerational solidarity. We will be gathering at 1pm at Parnell Square. You will find us behind an Age Action banner. At 2pm we will march down O'Connell Street towards Custom House Quay and join the Rally for Housing (location to be confirmed) by 3pm.

For more information about the campaign visit www.raisetheroof.ie

 

 

You might be due a tax refund

 

 

Revenue wants to make sure that everyone knows about the tax credits, reliefs and exemptions they are entitled to. Revenue wrote to some people recently telling them that they might be entitled to a tax refund going back as far as 2014.
If you think that you might also be due a tax refund for the year 2014, you need to submit a claim to Revenue before midnight on 31 December 2018. If you don’t want to miss out, submit your claim to Revenue before then.