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Contact Us

If you're worried about getting old and want to find out information about elderly care, or you need help with a repair or maintenance job at home, or you're interested in finding out about any issue affecting older people in Ireland, Age Action is here to help.

We run computer training classes, we offer a home repairs and maintenance service and we have an Information team waiting to take your call.

Contact us at any of the numbers, addresses or emails below.

Head Office

  • Address: 30/31 Lower Camden St, Dublin 2, D02 EC96
  • Phone: 01 4756989
  • Email: info@ageaction.ie

Information Service

Advocacy & Public Affairs

Services

Care & Repair Programme

 

 

Getting Started Computer Training Programme

University of the Third Age (U3A)

Regional Offices

Age Action West

  • Address: 3 St Francis Street, Galway, H91 XF1P
  • Phone: 091 527831
  • Email: aaw@ageaction.ie

Age Action South

  • Address: Age Action, 14 Melbourne Business Park, Model Farm Road, Cork City
  • Phone: 021-2067399
  • Email: aac@ageaction.ie

Data Protection Officer

Complaints

Age Action promotes the rights of all those who come into contact with staff or volunteers of Age Action to be treated with dignity, respect and equality. Our Complaints Management Policy ensures that people who feel they were not treated in this manner can address this with us. Any complaint will be viewed as an opportunity to inform and to continuously improve the quality of our service provision.

Please see our Complaints Management Policy

Download our Complaints Form here

 

Age Action Awarded Investing In Volunteers National Quality Standard

Age Action is delighted to announce that we have been awarded the Investing in Volunteers quality standard. Investing in Volunteers (IiV) is the national quality standard for good practice in volunteer management in Ireland.

The Investing in Volunteers standard assesses the organisation’s volunteering programme in six areas: vision for volunteering, planning for volunteers, volunteer inclusion, recruiting and welcoming volunteers, supporting volunteers, and valuing and developing volunteers. As part of the process, we completed a self-assessment of our volunteering programme, and with the assistance of an Investing in Volunteers mentor, we then put together an improvement plan. Over the course of the assessment forty of our volunteers were interviewed as well as staff and board members.

Every year, hundreds of people volunteer with Age Action in our Getting Started digital literacy programme, and with our Care and Repair DIY Service. We would like to thank all of our wonderful volunteers who bring their time, energy and skills to Age Action and are the reason that our volunteering programme is so impactful. Volunteers are at the heart of our programmes and services at Age Action and without our volunteers we couldn’t fulfil our mission to support older people to live full and independent lives. Achieving the Investing in Volunteers quality standard shows our commitment to providing an experience that reflects how much we value our volunteers.

Here’s what some of our Volunteers said as part of the process:

‘I’ve gained a lot of skills from volunteering.  It has built my confidence in teamworking and communication.’

‘It keeps me active being able to help people and improve their quality of life’. 

‘I think they’ve got it just right with the amount of information to keep you in touch.  The monthly newsletter let’s you see what’s going on”.

“Emails keep you informed.  They are very willing to take suggestions on board, they encourage you to give them feedback’.

Going through the Investing in Volunteers process has helped us to review and improve our volunteering programme in its entirety, from how we recruit, train and support volunteers, to how we communicate with and involve our volunteers at all levels of the organisation. As we celebrate achieving the standard, we reiterate our commitment to providing the best possible volunteering experience for our volunteers who make an incredible difference in the lives of those older people we serve.