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Adult Safeguarding Day 19 November 2021

Published 19/11/2021


(19 November 2021) Today is Ireland's first National Adult Safeguarding Day. Age Action is supporting Adult Safeguarding Day as a member of the National Safeguarding Advisory Committee.The event is being coordinated by Safeguarding Ireland – in partnership with organisations across the health, social, financial and justice sectors. The aim is to raise a greater awareness and understanding of adult safeguarding and the prevention abuse, neglect and coercive control. Safeguarding Ireland has called on the general public, organisations, service providers, professionals and politicians to support the event.


What is Adult Safeguarding?

Safeguarding means putting measures in place to uphold our rights, to support our health and wellbeing, to reduce our risk of harm – and to empower us to protect ourselves. Safeguarding involves ourselves, our families, services and professionals all working together to prevent adult abuse.

It means empowerment – that if we face challenges with our capacity, our voices are heard and included. Safeguarding also means planning ahead so that if, at a future date, we need help from others that there is clarity on our wishes – and that these will be respected.

Watch Patricia Rickard-Clarke, Chairperson of Safeguarding Ireland explain more.

What Should You Do?

If you suspect that you are experiencing abuse, neglect, or coercive control or witnessing this happening to someone else – report it. •

In an immediate danger, call An Garda at 999 / 112.

If there is mistreatment but not immediate danger, report it to the local Garda station (directory of stations at, or call the Garda confidential line at 1800 666 111.

For an ongoing safeguarding concern that support is needed with, the HSE National Safeguarding Office is at / (061) 461 358. There are nine Safeguarding and Protection Teams covering all regions in the country.

There are also many support services and telephone helplines for abuse, neglect and coercive control which can be found online or you can contact the Age Action Information Service Monday - Thursday 9.30am - 4.00pm for a list of telephone numbers.


Age Action Ireland to benefit from Gas Networks Ireland Survey

Gas Networks Ireland is raising money for Age Action. If you've recently called their contact centre or had work done by them, you might receive a text from Gas Networks asking for your feedback. For every response received, they'll donate €2 to Age Action. There is no obligation to participate.

How It Works - If you've had contact with Gas Networks Ireland service centre or had work carried out by them, you may receive a message from Marie Lyster, their Customer Experience Manager. This message is an invitation to share your feedback. 

By providing feedback – only if you choose to – you'll be supporting Age Action Ireland. For every piece of feedback received, Gas Networks Ireland will donate €2 to our organisation. This contribution can support our efforts to improve the lives of older people in Ireland.You won't be asked for any bank details or money. Gas Networks Ireland is handling all the donations.

If you would rather not get these texts, just let them know and you won’t be included.  If you are over 65yrs old, you can contact them directly on their Age-Friendly service.  See their contact details here.

For Corporate Clients- Please note that Gas Networks donate €50 for each qualitative interview their commercial customers take part in.

Details on Gas networks customer surveys is available here.

For more information about our work and other ways to get involved with Age Action, please click here.