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Older people let down by disappointing HSE service plan

Published 16/12/2015


Age Action has described today’s HSE service plan as very disappointing, saying it will do little to assist older people who need long-term care and support.

Age Action | Older people let down by disappointing HSE service plan

The organisation pointed out that the true size of additional supports for older people was substantially less than outlined this morning.

Justin Moran, Head of Advocacy and Communications at Age Action, said: “The service plan for 2016 is very disappointing and will make very little difference for older people.

“An extra hundred thousand home help hours sounds impressive, but in reality it’s just maintaining the number of hours already being provided in 2015. The truth is that the number of home help hours available in Ireland today is still far less than it was ten years ago in 2006.

“An additional 1,650 home care packages were announced but, taking into account the number of packages allocated this year, the true figure for 2016 is less than a third of that.

“Every political party tells us they’re committed to supporting older people to stay at home as long as possible.

“To do this, we need substantial investment in home supports and a right to community care. Our members will be looking to see which political parties are putting those commitments in their manifestos in the coming general election.”

It is also clear from the plan that the HSE does not believe the additional investment provided will be sufficient for services for older people.

Justin Moran continued: “The HSE explicitly states today that services for older people like home help, home care and nursing home beds cannot keep pace with increasing demand and our ageing population.

“It also appears that there is a great deal of doubt in the HSE about whether it can meet the commitment to keep waiting times for the Fair Deal Scheme to four weeks or to comply with the standards required in public long-stay residential facilities.

“Given the small increases in funding and extra supports, 2016 is going to be a difficult year for older people who need support."



Age Action Ireland to benefit from Gas Networks Ireland Survey

Gas Networks Ireland is raising money for Age Action. If you've recently called their contact centre or had work done by them, you might receive a text from Gas Networks asking for your feedback. For every response received, they'll donate €2 to Age Action. There is no obligation to participate.

How It Works - If you've had contact with Gas Networks Ireland service centre or had work carried out by them, you may receive a message from Marie Lyster, their Customer Experience Manager. This message is an invitation to share your feedback. 

By providing feedback – only if you choose to – you'll be supporting Age Action Ireland. For every piece of feedback received, Gas Networks Ireland will donate €2 to our organisation. This contribution can support our efforts to improve the lives of older people in Ireland.You won't be asked for any bank details or money. Gas Networks Ireland is handling all the donations.

If you would rather not get these texts, just let them know and you won’t be included.  If you are over 65yrs old, you can contact them directly on their Age-Friendly service.  See their contact details here.

For Corporate Clients- Please note that Gas Networks donate €50 for each qualitative interview their commercial customers take part in.

Details on Gas networks customer surveys is available here.

For more information about our work and other ways to get involved with Age Action, please click here.