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HSE service plan ignores home care crisis

Published 14/12/2016

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Age Action, Ireland’s leading advocacy organisation for older people, described today’s HSE 2017 Service Plan as very disappointing and said it ignores the crisis in home care supports. 

In 2017, despite rapidly growing demand for home help services, the HSE will provide fewer home help hours to fewer people than it did six years ago. 

Justin Moran, Head of Advocacy and Communications at Age Action, said: “It’s hard to believe the HSE or the department understands the sheer scale of the crisis older people face in getting home care supports. 

“Home help hours and home care packages are simply not available in many parts of the country and the failure to address this is very disappointing.

“This means more older people forced unnecessarily into nursing homes, more families struggling to cope without home helps and more pressure on carers.”

Campaigners unite for home care
Campaigners demanding the Government invest in home care earlier this year.

A very difficult year

In today’s service plan the HSE aims to provide 10.57 million home help hours to 49,000 people, the same as was delivered in 2016, despite rising demand driven by demographic changes.

Justin Moran continued: “The Government, the HSE, opposition politicians, everyone tells us they want to support older people to stay at home as long as possible. 

“But to do that we need substantial investment in home care supports that is simply not being provided.  

“For the thousands of older people on waiting lists or stranded in acute hospitals unable to be discharged, 2017 is set to be a very difficult year.” 

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Age Action Ireland to benefit from Gas Networks Ireland Survey

Gas Networks Ireland is raising money for Age Action. If you've recently called their contact centre or had work done by them, you might receive a text from Gas Networks asking for your feedback. For every response received, they'll donate €2 to Age Action. There is no obligation to participate.

How It Works - If you've had contact with Gas Networks Ireland service centre or had work carried out by them, you may receive a message from Marie Lyster, their Customer Experience Manager. This message is an invitation to share your feedback. 

By providing feedback – only if you choose to – you'll be supporting Age Action Ireland. For every piece of feedback received, Gas Networks Ireland will donate €2 to our organisation. This contribution can support our efforts to improve the lives of older people in Ireland.You won't be asked for any bank details or money. Gas Networks Ireland is handling all the donations.

If you would rather not get these texts, just let them know and you won’t be included.  If you are over 65yrs old, you can contact them directly on their Age-Friendly service.  See their contact details here.

For Corporate Clients- Please note that Gas Networks donate €50 for each qualitative interview their commercial customers take part in.

Details on Gas networks customer surveys is available here.

For more information about our work and other ways to get involved with Age Action, please click here.