You are here

Help in case of emergency

Gerard Scully | Senior Information Officer | Age Action
Written by: Gerry Scully
Senior Information Officer


Gerry provides some advice about how to be safe at home and get help in an emergency in his latest blog.

Senior Information Officer Gerry Scully


Dear Age Action,

My daughter and her husband have just moved out and into a new home together. They’re not far away but I still get a little nervous at night on my own. Would I be able to get an alarm for myself?

Catherine, Monaghan.


Personal alarms are one of the best ways to seek help in an emergency. They can be worn around the neck or on the wrist or even around one’s waist attached to a belt but they don’t work if left in a drawer.

These alarms work as an intercom installed onto the landline of the older person so you do need to have a landline phone.

The way a monitored personal alarm works is that when you press the button it activates an intercom with a monitoring centre. The centre will ask the older person why the alarm has been activated and if everything is ok. It may have been activated by accident or the older person may have been testing the system. 


If the alarm has been activated and the monitoring centre cannot get a response the staff will have a list of key-holders who can visit the older person to see what is wrong. If they cannot contact a key-holder (or if the older person responds by saying they need help) they will contact the emergency services.

These systems generally cost about €250 plus an annual monitoring fee of about €80 to €100. There is a grant (the Senior Alert Scheme) that covers 95 to 100 per cent of the cost of installation but it does not cover the annual monitoring fee.

The grant is paid by POBAL to local community groups who will help you fill out the application form. However, they tend to process applications in batches so some people choose to get an alarm privately because of possible delays.

You can get the details of your local community group on the POBAL website, or you can contact the Age Action Information Service at 01 475 6989 or We also have a list of commercial companies if you choose to go privately.


Add new comment

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

You might be due a tax refund



Revenue wants to make sure that everyone knows about the tax credits, reliefs and exemptions they are entitled to. Revenue wrote to some people recently telling them that they might be entitled to a tax refund going back as far as 2014.
If you think that you might also be due a tax refund for the year 2014, you need to submit a claim to Revenue before midnight on 31 December 2018. If you don’t want to miss out, submit your claim to Revenue before then.

Age Action Welcomes the launch of the Housing Options for our Ageing Population Policy Statement

Responding to today’s launch of the Housing Options for our Ageing Population Policy Statement, Paddy Connolly, CEO of Age Action, Ireland’s leading advocacy organisation  said;

“This is a welcome joint initiative by the Department of Housing, Planning and Local Government and the Department of Health because it begins to address the needs of our ageing population in terms of ageing in place.  The commitment to provide real choice to people through a catalogue of housing with supports is welcome, especially the recognition that an ageing population has diverse needs.”

He continued “Age Action believes that we should have a choice to age in place which means the creation of age friendly environments, including the provision of support services locally, which enable people to remain in their own homes and in communities for longer. The wider support needs of people as we age was to be addressed through the National Positive Ageing Strategy which was published in 2013 and is yet to be implemented.”