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Administration Assistant - Volunteering (Job Ref CES-2222928) X 2 posts

Contract Type Community Employment
Contract Duration 12 months
Job Location Dublin 2
Job description: 

About Age Action

Age Action is Ireland’s leading advocacy organisation for older people. Age Action works to ensure that older people’s voices are heard at the highest level of Government and that the lived experience of older people informs policy responses to their needs.

Age Action supports and advocates for equality and human rights for all older people.

Everything we do is based on a recognition of the diversity of identity and situation among older people and a concern for equality for all older people. In addressing ageing, our work includes a concern to influence perspectives on and responses to ageing. This pursuit of equality and human rights is underpinned by our work to promote ageing in place, life‐long learning, and health and wellbeing for older people, empowering them to live as active citizens.

Our work is driven by an organisation that is professional in its operations and lives out its values of dignity, participation, diversity, social justice, and professionalism.

VolunteeringVolunteering plays a vital role in Age Action’s work.  The role of the volunteer department which is support by administration is to drive volunteering and provide ongoing support to volunteers and staff teams.  Age Action recognises the importance of volunteers to the organisation, and the importance of planning ongoing volunteer management. Competencies: Willingness to learn however some experience of telephone techniques, IT and administration would be an advantage The main duties and responsibilities are to assist in the following areas: Assist in administrating volunteer related documentation, such as welcome letters, induction packs and exit interviews Assist in the recruitment process of volunteers Using a variety of software packages such as Microsoft Office (word, excel, outlook and publisher) General typing including reports and letters Filing and keeping accurate records in relation to all aspects of volunteering on the CRM Liaising with potential volunteers and programme manager and matching volunteers to suitable volunteering opportunities Assist with the organisation of the annual volunteer appreciation event Record and redirect post Answer phones and redirecting calls to the appropriate department To maintain administration area, to ensure that it remains clean, tidy and well stocked with relevant material To ensure compliance with all Age Action’s policies and procedures To maintain a flexible approach to all aspects of the job To attend meetings and training courses when necessary Carry out all reasonable requests of the Volunteer Manager


How to Apply: 

How to Apply: 

Please contact your local DSP Employment Services/Intreo Office to check your eligibility and to apply for this vacancy. Find details of your local employment office here.  Job Reference Number CES-2222928 will be required.

Eligibility to participate on CE is generally linked to those who are 21 years or over for the Childcare, Health and Social Care sectors and 25 years of age or over for all other areas. Applicants must also be in receipt of an Irish social welfare payment for 1 year or more. 

Applications by email to outlining why you would like to be considered for the post with an up to date CV and details of two suitable character references.  I should be grateful if you would confirm that you are eligible.

Age Action is committed to equality, diversity and inclusion and we do not accept discrimination of any kind. We are keen to recruit colleagues with a range of experience, regardless of age, disability, gender, gender re-assignment, race, religion or belief, sexual orientation, marital or civil partnership status or maternity status


Closing Date: 
Friday, October 7, 2022 - 17:30